Privacy Policy

MH-Rakenne Oy (“we”, “us”, “our”) is committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect personal data as the controller of the processing.

1. Controller

MH-Rakenne Oy
Business ID: 2359243-2
Address: Savonkatu 2 A 2, 57100 Savonlinna
Phone: +358 44 022 0300
Email: mikko.hirvonen@mh-rakenne.fi

For data protection matters:
MH-Rakenne / Data Protection
Email: mikko.hirvonen@mh-rakenne.fi

2. Register Name

MH-Rakenne Customer and Marketing Register and Website User Register.

We process personal data for the following purposes:

  • Managing and maintaining customer relationships

  • Responding to inquiries and preparing quotes

  • Entering into and fulfilling contracts

  • Invoicing, accounting, and fulfilling statutory obligations

  • Developing services and the website

  • Customer communications and direct marketing (within legal limits)

Legal bases:

  • Contract performance or pre-contractual measures

  • Legal obligation (e.g., Accounting Act)

  • Our legitimate interests (customer relationship management, service development, limited direct marketing)

  • Your consent (e.g., newsletter or certain cookies)

4. Data Content

The register may contain:

  • Basic information: name, company/organization, position/title

  • Contact details: address, email, phone number

  • Contract and order data: quote requests, orders, contracts, project details

  • Billing and payment information

  • Communication data: inquiries, emails, feedback

  • Website usage data: IP address, device/browser info, visit timestamps, viewed pages, cookie data (based on consents)

We do not collect special categories of personal data (e.g., health data) unless exceptionally necessary for project execution and permitted by law; such processing is minimized and protected accordingly.

5. Regular Data Sources

  • Data subject themselves (e.g., contact forms, email, phone, contracts)

  • Data subject’s employer or represented entity

  • Public registers and authorities (as permitted by law)

  • Website technical logs and analytics (e.g., cookies, analytics tools)

6. Cookies and Analytics

The website may use cookies and similar technologies for functionality, user experience improvement, and traffic statistics.

  • Necessary cookies are always used for technical operation.

  • Analytics and marketing cookies require your consent (e.g., via cookie banner).
    You can manage settings via browser or site cookie controls.

7. Data Retention

Data is retained only as long as necessary for the purposes described or required by law:

  • Customer/contract data: at least as required by the Accounting Act

  • Marketing data: while you are a customer or potential customer, unless you object

  • Website logs/analytics: reasonable period for statistics and development
    Unnecessary data is securely deleted or anonymized.

8. Recipients and Transfers Outside EU/EEA

Data may be disclosed to:

  • Accounting and financial service providers

  • IT and cloud service providers (e.g., email, hosting)

  • Authorities if required by law

Transfers outside EU/EEA use GDPR-compliant mechanisms (e.g., Standard Contractual Clauses). No data is sold to third parties. Details on specific transfers available upon request.

9. Security of Processing

Data is processed securely with appropriate technical and organizational measures:

  • Access limited to necessary personnel

  • Systems protected by passwords, firewalls, and security technologies

  • Physical documents stored in locked premises
    Data breaches are handled per law, with notifications to authorities and data subjects as required.

10. Your Rights

Under GDPR, you have rights including:

  • Access and copy of your data

  • Rectification of inaccurate/incomplete data

  • Erasure (in certain cases)

  • Restriction or objection to processing (in certain cases)

  • Objection to direct marketing

  • Withdrawal of consent

  • Data portability (for consent/contract-based automated processing)

Submit requests in writing/email to the controller above. Identity may be verified. You may also complain to the Data Protection Ombudsman (Finland).

11. Automated Decision-Making and Profiling

We do not make significant decisions based solely on automated processing or profiling without your explicit consent or legal basis.

12. Changes to This Policy

We may update this policy due to operations or law changes. The current version is available on our website. Significant changes may be notified via website or email. Last updated: December 16, 2025.